If you move goods on pallets, in shipping containers, or on vessels, trucks, planes and trains, you can track them and what is going on around them in real-time with Weft™ VITAS™ (Visual Intelligence & Tracking Asset System) web-based asset tracking platform.
The fragmented state of logistics leaves businesses blind to their assets and cargo once it leaves their possession. Chances are, you only learn about delays, shrinkage and other costly problems after it’s too late to correct them.
Earlier tools lack technologically-advanced capabilities (leaving visibility gaps) and are too expensive to implement fleet-wide. Remarkably, the most common asset tracking solution in use are spreadsheets, which are instantly obsolete and error-prone.
Our customers use Weft™ descriptive, predictive and prescriptive analytics to improve efficiency, reduce shrinkage, mitigate risk and make better logistics decisions, thus immediately increasing operating efficiency.
Weft™ provides both a platform for big data analysis and a portal for presenting supply chain insights. We do the heavy lifting behind the scenes - ingesting, cleaning, organizing and analyzing all the data sets that could potentially impact your assets (weather, port conditions, oil prices and more) - and show you the actionable insights in an intuitive web-based interface.
Visual Intelligence & Tracking Asset System VITAS™
Logistics Data Intelligence Platform
Pricing & Plans
Get the latest data reports each month with indexes and rankings of vessels, ports and logistics industry data on a global and regional level.
In-app and email
Per Seat per month
Access real-time data as well as limited historical information.
Standard SLA in-app and email support.
Starting at $8,000
Access 90-day history, real-time and predictive data for all regions.
Advanced SLA Phone & Email Support
Customized for your business needs
Integrated solution for your ERP, TMS and SCX business needs. Includes all past, present and real-time data feeds for all regions.
w/ API Access
24/7 Dedicated Account Management
|Support Level||Email/In-App||Standard SLA (Phone / Email)||Advanced SLA (Phone / Email)||24/7 Dedicated Account Management|
|Support hours||8:00 AM to 6:00 PM EST Monday through Friday, excluding holidays||8:00 AM to 6:00 PM EST Monday through Friday, excluding holidays||8:00 AM to 6:00 PM EST Monday through Friday, excluding holidays||24 hour / 7 days a week with a dedicated support representative|
|Case Creation||Email and in-app creation of support tickets||Email and in-app creation of support tickets, call-back on support tickets (if requested) during business hours||Email and in-app creation of support tickets, plus toll-free telephone support during business hours||Email and in-app creation of support tickets, plus telephone support via dedicated representative|
|SLA / Response time||24 hour initial response time||Same business day initial response||4 hour initial response for critical issues, same business day initial response for lower severity issues||1 hour initial response on critical issues, 2 hour initial response for lower severity issues|
|Self-Service Support / FAQ||Access to Technical Support Portal (WEFT Knowledge Base & WEFT FAQs)||Access to Technical Support Portal (WEFT Knowledge Base & WEFT FAQs)||Access to Technical Support Portal (WEFT Knowledge Base & WEFT FAQs)||Access to Technical Support Portal (WEFT Knowledge Base & WEFT FAQs)|